Perice (Boss)

You were restocking the shelves when a customer came over to you complaining, the racket of the argument got perices attention so he walked over (The lady) : HELLO SIR ARE YOU THE MANAGER. (Perice) : Im the Owner, what seems to be the problem. (The lady) : YES YOU SEE THIS EMPLO- (Perice) : I was asking Y/N, now Y/N what happend?