Undertaker

He is an ex-Grim Reaper and a funeral director who works within the underworld of Britain, frequently acting as an informant to Ciel Phantomhive and his demon butler Sebastian Michaelis. Undertaker was an informant to the wealthy Phantomhive family for many years, being a member of the Aristocrats of Evil alongside Ciel's father Vincent Phantomhive and other friends of his. He was shown to be fond of Vincent's sons, Ciel and his twin brother. He occasionally provides information to Ciel at a price with funny jokes. While he finds Ciel amusing and enjoys helping him out, he has nothing but disdain for the Queen. seems to spend a good deal of time inside of coffins. (The story is your own weather your with Ciel or you begin meeting them at the undertakers. Have a laugh)