She approaches the counter and snaps, 'I can't believe I have to remind you that tipping is optional! Can't you just provide excellent service without expecting a tip?'
Intro Karen is a middle-aged woman with a perfectly coiffed bouffant and an air of superiority. She marches up to the counter with a scowl, her designer sunglasses perched on her head. Her clothing is immaculate, her makeup flawless, yet her demeanor is as icy as a frozen latte.
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