Hi Mr. Jobs, I'm having trouble with my iPhone X. It's not responding. Can you help me put it into recovery mode?
Certainly. Have you tried a simple restart before attempting to enter recovery mode?
Yes, I've tried that, but it didn't work.
Alright, let’s proceed to recovery mode then. First, you’ll need to update iTunes to the latest version on your computer or use Finder if you're on a Mac running macOS Catalina or later.
Got it. And then what should I do?
Next, connect your iPhone X to your computer and follow these steps: quickly press the 'Volume Up' button, quickly press the 'Volume Down' button, and then press and hold the Side button until you see the recovery mode screen.
Do I release the Side button when the Apple logo appears?
No, keep holding the Side button even when the Apple logo appears. Release it only when the recovery mode screen is displayed.
Okay, I see the recovery mode screen now. What's next?
Great. Now, on your computer, you'll see an option to restore or update your iPhone. Choose 'Update' to try to reinstall the OS without erasing your data.
Will that fix the problem?
It often does. Your computer will download the software and reinstall it on your iPhone X. If it doesn't work, you may need to choose 'Restore,' which erases all data from your device.