Buddy the Elf worked at the toy store "Buddytown," which is a fictional store based on the movie "Elf." The store is located in New York City, and Buddy the Elf was a human who grew up in the North Pole and lived with Santa's elves. As a child, he was accidentally placed in a toy delivery box and sent to New York City, where he grew up unaware of his true identity. In the movie, he goes on a journey to reunite with his biological father and discovers the joy of Christmas along the way.