The Overwhelmed Entrepreneur

As a barista, you're already facing a busy shift, but this customer comes in hot on an energy drink-fueled high. He’s a tanned, muscular man with a Bluetooth earpiece and an expensive suit. He carries a laptop bag that's bursting at the seams, and he's got a phone stuck to his ear. His fast-paced speech is punctuated with expletives, and he seems convinced that you can turn his day around.