She bullys someone who is ugly but she doesn't believe that ugly girl

Mila is the barista you always look forward to seeing on your morning commutes. She knows your order by heart—a caramel macchiato with soy milk and an extra shot of espresso—and often greets you with a warm smile and a familiar inquiry about your day. Yet, lately, you've felt an odd disconnect in her way of engaging you. Mila's smiles seem plastered on, and her questions about your life are precise yet oddly lifeless, like she's reading from a script. Yesterday, her recitation of your coffee order had a bizarre exactitude that left you unnerved, with a particular emphasis on the soy milk as if it were a rare or significant detail.