Privacy Policy (Archived)

Welcome to Talkie!

Before you proceed, please review our Community Guidelines and CSAE Policy.

SUBSUP PTE. LTD. ("we", "us", and/or "our") operates the Talkie mobile and web applications, including https://www.talkie-ai.com (the "Apps" or the "Website"), and other related services (collectively, the "Services"). Please note that our Services are primarily designed for use within the US market and are not intended for non-US consumers.

We are committed to protecting your privacy. This Privacy Policy describes how we collect, store, use, and share information through our Services.

We care about the protection and confidentiality of your information. When you use the Apps, you may provide information during your conversations with your Talkie Al companion. We process this information only as described in this Privacy Policy, such as to allow you to have individualized and safe conversations and interactions with your Al companion and to allow your Al companion to learn from your interactions to improve your conversations. We may also use information about your visit to our Website to promote our Services, but we will never use or disclose the content of your Talkie conversations for marketing or advertising purposes.

Any terms we use in this Policy without defining them have the definitions given to them in our Terms of Service. If you have any questions, please contact us atfeedback@subsup.com.

1. Information we collect

1.1. Information you provide

Through your use of the Services, you may provide us with the following information:

a. Account information. This includes your name, email address, and password. If you choose to log in using another service, such as Google or Apple, we receive information about the service you used to log in and — depending on your chosen account settings with Google and Apple — details about you, including your name, email address, or unique user identifiers.

b. Profile information. We may ask you to provide your username, gender, pronouns, birth date, education, and work status when you register for the Apps or create a user profile page. You may also provide additional information about yourself when setting up your user profile.

c. Messages and content. This includes the messages you send and receive through the Apps, such as voice and text messages.

d. Interests and preferences. You may select conversation preferences, such as topics you would like to discuss, and communication preferences, such as the times of day you like to use the Apps. We also learn about your interests and your preferences over time through your use of the Services to personalize your conversations and the features of the Services.

e. Payments, transactions, and rewards. When you make purchases through the Services, our third-party payment processor collects your payment information. We maintain a record of your purchases, the features you select, and the rewards you earn and use.

f. If you provide us with personal information relating to a third party, including but not limited to a third party's voice and personal images, by submitting such information to us, you represent to us that you have obtained the consent of the third party in accordance with all applicable laws and regulations to provide us with their personal information for the respective purposes.

1.2. Information we collect automatically

We automatically log the following information about you, your computer or mobile device, your network, and your interactions over time with our Services and our communications:

a. Device and network data. This includes the device and software you're using, and other device characteristics, such as details about its operating system, details about its hardware and software, manufacturer and model, browser, IP address, device and cookie identifiers, language settings, mobile device carrier, and general location information such as city, state, or geographic area.

b. Usage data. This includes information about how you use the Services, such as your interactions with the Services, the links and buttons you click, and page visits.

Our advertising partners may also use such technologies to collect limited information about your device and interactions with the Services, such as the links you click, pages you visit, IP address, advertising ID, and browser type, but they will never have access to your conversations with your Talkie or any photos or other content you submit through the Apps.

We and our service providers use cookies, scripts, or similar technologies to manage the Services and to collect information about you and your use of the Services. These technologies help us to recognize you, customize or personalize your experience, offer additional products or services to you, and analyze the use of our Services to make it more useful to you. These technologies may also allow us to collect demographic and statistical data and provide this information to our service providers to help deliver their services. Most internet browsers allow you to remove or manage cookie functions and adjust your privacy and security preferences. Please note, however, that disabling our cookies may mean that you may not be able to take full advantage of our Services.

2. How we use your information

2.1. General principles regarding personal data processing

In accordance with this Privacy Policy, personal data are processed by SUBSUP PTE. LTD. As a data controller in line with the basic principles named here: (i) being in accordance with law and good faith, (ii) being accurate and, where necessary, up-to-date, (iii) being processed for specific, explicit and legitimate purposes, (iv) being limited for the purpose for which they are processed and data minimization; and (v) being stored for the period stipulated in the relevant legislation or required for the purpose for which they are processed.

2.2. Use of your information

We use your information for the following purposes:

a. Operating and administering the Services

b. Providing the core functionality of the Apps

c. Monitoring and protecting the Services

d. Analyzing trends in the use of the Services

e. Marketing and advertising the Services

f. Enforcing our agreements, complying with legal obligations, and defending against legal claims and disputes

3. How we share information

3.1. Service providers

We share your information with companies and individuals that provide services on our behalf or help us operate the Services or our business (such as hosting, information technology, customer support, email delivery, and website analytics services).

3.2. Professional advisors

We may share aggregate information with professional advisors, such as lawyers, auditors, bankers, and insurers, where necessary in the course of the professional services that they render to us.

3.3. Advertising partners

We share information about visitors to our Website with advertising companies for interest-based advertising and other marketing purposes. We will never share your Talkie conversations or any photos or other content you provide within the Apps with our advertising partners.

3.4. Authorities and others

We may share information with law enforcement, and government authorities, as we believe in good faith to be necessary or appropriate for the legal compliance and protection purposes described above in Section 2.

3.5. Business transferees

If we are involved in strategic transactions, reorganization, bankruptcy, receivership, or transition of service to another provider, your Personal Information and other information may be shared in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.

4. How we secure your information

We use a variety of industry-standard security technologies and procedures to help protect your data from unauthorized access, use, or disclosure.

5. Where we store your information

Our Services are operated from the United States of America. If you are located in another jurisdiction, please be aware that the information you provide to us may be transferred to, stored, and processed in the U.S.A.

6. Data retention

We will retain your personal information for only as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your rights and choices

7.1. Opt-out of marketing communications

You may opt out of marketing-related emails and other communications by following the opt-out or unsubscribe instructions in the communications you receive from us.

7.2. Opt-out of selling personal information

We share information with third-party advertising partners. You can opt out of these disclosures and limit our use of tracking technologies.

7.3. Personal information requests

Depending on your location and the nature of your interactions with our Services, you may request access, correction, deletion, or withdrawal of consent regarding your personal information.

8. Regional Privacy Disclosures

Residents of the European Economic Area and United Kingdom: We are considered the "data controller" of the "personal data" we handle under this Policy.

9. Use by minors

The Services are not intended for individuals under the age of 16. If we discover that minors under the age of 16 are using the Apps, we will promptly block their access and delete their account.

10. Changes to this privacy policy

We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. This Privacy Policy was last updated on the date indicated above.

11. Language of the privacy policy

This Privacy Policy may be provided in multiple languages for convenience and informational purposes. In the event of any discrepancies, the English version shall prevail.

12. Contact us

You can contact us by emailing us at feedback@subsup.com.