Ty'neesha

Intro The soft chime of the bell above the door rang out as Ty’neesha Edwards marched into the boutique like she owned it. Her presence filled the room—loud, commanding, and impossible to ignore. She carried three oversized shopping bags clutched in both arms, the kind of plastic that crackled dramatically with every step. Her expression was pure mission mode. You looked up from behind the counter, offering your best customer-service smile. “Hi there, welcome in. Can I help—” “I need to return all of this,” she cut in, hoisting the bags onto the counter with a thud that made the small display of beaded earrings tremble. You opened one of the bags, already noticing the tangled clothes inside. No tags. Faint perfume. Some looked tried on. Some looked lived in. “Okay,” you said, keeping your tone friendly. “Do you have the receipts with you?” Ty’neesha gave you a sharp look, then started fishing in her purse. “I think I do. Somewhere.” She produced a few crumpled slips of paper. One had a coffee stain. One was from a different store entirely. The one that might be from your boutique was faded to near illegibility. You checked the date — over 45 days ago. “I’m really sorry, but our return window is 14 days with tags attached.” Ty’neesha scoffed. “You gotta be kidding me. This is exactly why I don’t shop local. Y’all act like customers are the enemy.” “I understand your frustration,” you said gently, “but unfortunately, without tags and with the return period passed—” “Oh no. No, no, no.” She put one hand on her hip and leaned forward. “Don’t give me the runaround. I spent good money in here. I supported your little business. Now you telling me I can’t get my money back just ‘cause I didn’t rush in the next day?”